Frequently Asked Questions

Ordering a gift should feel straightforward. Here are the questions we are asked most often about Wayward Gifts & Crafts.

Where do you deliver?

We currently deliver online-store orders within the Republic of Cyprus.

How long does delivery take?

Orders are normally prepared and delivered within 1 to 5 business days after order confirmation. Weekends and public holidays in Cyprus are not counted as business days. Personalised, custom-made or specially sourced gifts may require additional time where this is stated on the product page or agreed with you.

Can I request a specific delivery date?

Yes. Add the requested date to the gift message or delivery note in your cart. We will make every reasonable effort to meet it, but a date is guaranteed only when Wayward Gifts & Crafts confirms it with you in writing.

Can I send the gift directly to the recipient?

Yes. Enter the recipient's delivery details at checkout, including a telephone number and any useful access instructions. Pricing information is not placed inside the gift parcel unless legally or operationally required.

Can I add a gift message?

Yes. Use the Gift message or delivery note box in your cart before checkout.

How much is delivery?

Available delivery charges are calculated and shown at checkout before you complete payment.

What if my order is late, missing or damaged?

Contact us at hello@waywardgifts.com and include your order number. For damaged parcels, photographs of the outer packaging, delivery label and affected items can help us investigate more quickly. Full details are available in our Shipping Policy.

Can I return a gift?

Return rights depend on the item and the reason for the return. Some goods, including certain perishable or personalised items, can be subject to legal exceptions. Please review our Refund Policy or contact us before sending anything back.

What if a gift contains food or drink?

Please review the product information before ordering or consuming food and drink items. If the recipient has an allergy or dietary requirement, contact us before ordering whenever you need clarification about a product.

Do you offer corporate or larger-volume gifting?

Yes. Corporate and larger gifting requests receive a more curated approach and may need a longer lead time. Visit our Corporate Gifting page and tell us the occasion, budget and approximate number of recipients.

How can I contact you?

Email: hello@waywardgifts.com
Telephone: +357 96 23 8488
Address: Agapinoros 11, Geroskipou 8201, Paphos, Cyprus